Newsflash–You AREN’T Always Right!
Whoever said that “the customer is always right” needs to rethink that rule. I believe customers are always entitled to speak their minds–NICELY. And I believe customer service reps are always supposed to listen and respond respectfully. (I have been told I inhabit a dream world…) Forgive me if I vent. Today has been a… Read More Newsflash–You AREN’T Always Right!